Onyxa Medical, Inc. ("Onyxa Medical™," "we," "us," or "our") is committed to protecting the privacy of users of the Junera Marketing Support Hub (the "Hub"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you access or use the Hub.
By using the Hub, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described herein, please do not use the Hub.
1. Information We Collect
1.1 Information You Provide
When you use the Hub, we may collect information that you voluntarily provide, including:
- •Account Information: Name, email address, practice name, and professional credentials provided during authentication
- •Practice Settings: Practice name, specialty, location, and marketing preferences configured through the Hub's personalization features
- •Content Inputs: Text, prompts, and preferences you provide when using AI-powered content generation tools (including the Emma™ marketing assistant)
- •Communications: Messages, feedback, and asset requests submitted through the Hub
1.2 Information Collected Automatically
When you access the Hub, we may automatically collect certain information, including:
- •Usage Data: Pages visited, features used, content downloaded, templates accessed, and time spent on the Hub
- •Device Information: Browser type, operating system, device type, and screen resolution
- •Log Data: IP address, access times, and referring URLs
- •Cookies & Local Storage: Session identifiers, preference settings, and analytics data stored in your browser
2. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Providing and maintaining Hub access and functionality | Contract performance |
| Personalizing your experience (practice settings, favorites, recently viewed) | Legitimate interest |
| Generating AI-powered marketing content through Emma™ | Contract performance |
| Analyzing usage patterns to improve Hub features and content | Legitimate interest |
| Communicating updates, new features, and marketing resources | Legitimate interest / Consent |
| Ensuring security and preventing unauthorized access | Legitimate interest |
3. AI-Generated Content & Data Processing
The Hub includes AI-powered features, including the Emma™ marketing assistant and the Creative Studio content generator. When you use these features, your text inputs and prompts are processed by AI language models to generate marketing content.
AI DATA PRACTICES
- •Your prompts and inputs are processed in real-time and are not stored permanently by the AI model
- •Generated content may be stored in your browser's local storage for your convenience (favorites, history)
- •We do not use your inputs to train AI models
- •Do not input protected health information (PHI), patient names, or other HIPAA-protected data into AI tools
4. Protected Health Information (PHI)
The Hub is a marketing resource platform and is not designed to collect, store, or process protected health information as defined by the Health Insurance Portability and Accountability Act (HIPAA). Users must not upload, input, or transmit any PHI through the Hub, including but not limited to patient names, medical records, treatment histories, or identifiable patient photographs.
Before & after images available on the Hub have been de-identified and are used with appropriate consent. If you are a healthcare provider, you are responsible for obtaining proper patient consent before using any patient images in your marketing materials, in compliance with HIPAA and applicable state laws.
5. Cookies & Local Storage
The Hub uses the following types of browser storage:
| Type | Purpose | Duration |
|---|---|---|
| Session Cookies | Authentication and session management | Session |
| Local Storage | Practice settings, favorites, recently viewed items, onboarding state | Persistent |
| Analytics | Anonymous usage statistics to improve the Hub | 12 months |
| Preference Cookies | Theme, language, and display preferences | 12 months |
You can control cookies through your browser settings. Disabling cookies may affect Hub functionality, including personalization features and authentication.
6. Information Sharing & Disclosure
We do not sell your personal information. We may share your information in the following limited circumstances:
- •Service Providers: Third-party vendors who assist in operating the Hub (hosting, analytics, AI processing) under contractual obligations to protect your data
- •Legal Requirements: When required by law, regulation, legal process, or governmental request
- •Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of Onyxa Medical's assets
- •Protection of Rights: To protect the rights, property, or safety of Onyxa Medical, our users, or the public
7. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), secure authentication protocols, and access controls. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
If you become aware of any unauthorized access to your account or any security breach, please contact us immediately at [email protected].
8. Data Retention
We retain your information for as long as your account is active or as needed to provide Hub services. We may also retain certain information as required by law, to resolve disputes, enforce agreements, or for legitimate business purposes. When data is no longer needed, it is securely deleted or anonymized.
9. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- •Access: Request a copy of the personal information we hold about you
- •Correction: Request correction of inaccurate or incomplete personal information
- •Deletion: Request deletion of your personal information, subject to legal retention requirements
- •Portability: Request a machine-readable copy of your personal information
- •Opt-Out: Opt out of non-essential data processing and marketing communications
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
10. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information as defined by the CCPA.
To submit a CCPA request, contact us at [email protected] with the subject line "CCPA Request."
11. Children's Privacy
The Hub is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
12. Third-Party Services
The Hub may integrate with third-party services, including Canva for template customization, social media platforms, and analytics providers. These third-party services have their own privacy policies, and we encourage you to review them. Onyxa Medical is not responsible for the privacy practices of third-party services.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the updated policy on the Hub with a revised "Last Updated" date. Your continued use of the Hub after any changes constitutes acceptance of the updated Privacy Policy.
14. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact:
Onyxa Medical, Inc.
Privacy Officer
Email: [email protected]
Website: www.onyxamed.com
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